• How soon will my order reach me?

We try to ship products within 24 hours of placing the order. The time taken to deliver the products to you depends on the delivery location.

Typically, metro cities will receive the products within 3-5 days of shipping the product and non-metros will receive the product within 7- 10 days of shipping.

• How reliable are your delivery services?

We have partnered with the best services in the market like FedEx, Delhivery, and Xpressbees to deliver our products to you. We primarily ship out through FedEx surface mode or air for your delivery.

• Why are my products arriving in multiple shipments?

We ship from multiple locations in the country. This is the reason your order might reach you in multiple parts.

• Do you charge for shipping?

Shipping Fee maybe applicable based on your location and last mile.

• How will I know if my order has been shipped?

You will receive a notification from us with the tracking details once the shipment has been booked. You can track your order until it reaches you safely.

• What do I do if I have a special request pertaining to my order?

We love special requests. Just drop us a note at customerservice@wetoytoy.com or Whatsapp us at +91 8197340033 or just chat at our chat window on the website.

• Do you ship internationally?

Yes, we do! Write to us at customerservice@wetoytoy.com or Whatsapp at +91 8197340033 or just chat at our chat window on the website. This helps us get you the best shipping rates possible to your location. Free shipping is not applicable to international orders, it will be charged on actuals.

• How long does it take for my international order to reach me?

We ship mainly through Aramex or FedEx. It typically reaches the destination in 10-15 days after shipping. Any customs-related delay or costs are to be borne by the customer.

• Do you offer COD?

Yes, currently we do offer COD.